You, or the person taking delivery, can immediately reject any items delivered, mark the delivery note accordingly, and the returned or rejected items will be processed for credit. If you are for any reason dissatisfied with an item purchased through the Ibo Silver site please inform us through the address listed under 'Contact Us'. Ibo Silver reserves the right to require proof of purchase of any items being returned. A refund for the item returned will be credited to your Payment Card.